Joining is easy and free! You can sign up for our loyalty program by visiting our website and clicking the "Join Now" button or creating an account. Alternatively, you can sign up in-store by providing your email address and basic information at the checkout counter. Once enrolled, you'll start earning points immediately on your purchases.

You can earn points in a variety of ways! Earn points by making purchases, following us on social media, submitting product reviews and more.

Before completing your order, you will have the option to apply any available loyalty points in the “Discount” section at checkout.

You can check your points balance by logging into your account on our website. Your points balance will be displayed on your loyalty program sidebar on the bottom left. You can also ask for your balance at our Burjuman Mall store by providing your membership details at the checkout counter.

Yes, points expire 1 year after the date they were earned, and if no activity or orders are placed. We will send you reminders before your points expire so you have time to use them.

If you return a purchase, the points earned from that purchase will be deducted from your account.